Hotels and other services for travelers want to create a home away from home. In other words, a place where people feel welcome and included. But many hotels aren’t prepared for Deaf guests. Therefore, they don’t know how to communicate or serve them. However, hospitality professionals who attended a training session were able to learn. Additionally, one major U.S. conference for Deaf people helped many of them practice what they learned. Additionally, professionals attended a training session on Deaf inclusion for businesses. Local hotels learned to serve Deaf guests during the conference–and in the future as well.
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